The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Queen City Spirit to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Queen City Spirit shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    Blue Ash, Ohio
    Delivery shall be deemed to have been made by You to Queen City Spirit (15) days or sooner after the date sent.  If there is a backordered item you will be notified.

    Also if you are ordering from a group I wait 14 days for all orders to come in then I process all orders at one time.

    Know that I decorate items as they are ordered I don't have a storefront location to just pull from inventory.  I do my best to get a qulity product out to you in as fast as time possible.

    Note that holidays and busy seasons do take more time.

     



  • Shipping & Delivery
  • At this time Queen City spirit delivers to your child's school unless noted otherwise in the comments section of your order. You may pick up your orders at 5101 Aldine Drive in Blue Ash. Location is across from the EH Greene School. If you need shipping please call 513.382.0789 prior to placing order. Thank you.



  • Sales Tax
  • Queen City Spirit charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Queen City Spirit reserves the right to change its payment procedures at any time without prior notice to you.

     Queen City Spirit LLC does not accept returns for personalized items or logo items. If WE make an error, we will gladly replace the gift for you. Please double check your personalization and product before placing your order!

    If you would like to try on an item prior to purchase please email or call and we will take care of you.


    · Non-personalized gifts are returnable within 7 days with prior approval by Queen City Spirit LLC.